CROWLEY CARE HOMES LTD
St Anne's Care Home
30 Lansdowne Road
Mrs Donna Archer
QUALITY CONTROL MANAGER
Ms Lorraine Bailey
Mr. Con Crowley on
CQC rating June 2018
Please read the summary & report in full on their website;
Care Homes-St Annes-Luton
There were 2 main points that needed action;
1/ Kitchen. The Care Home has a GOOD or 4* RATING from Food Standards Agency Feb 2019
2/ We have made significant administrative changes to address the issues raised in this area.
Lorraine Bailey has been appointed Quality Control Manager and started January 2019
We started a full time activities co ordinator in April 2019
Please read the summary carefully.
We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service
Our refurbishment programme is nearly finished and the response to these improvements has been very pleasing.
In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.
We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine
Please let us know if your viewing at St. Anne's as a result of seeing these adverts.
Crowley Care Homes can look back on many years of care provision. Here are a few of the key developments over the years.
St. Anne's founded as the first Independant Care Home in Luton
St. Anne's bought by Con Crowley
Mrs. Bernie Lysaght employed as Registered Manager
1996 / 2004 / 2009
Crowley Care Group founded. Other Care Homes acquired in the area
Renovation of St. Anne's Care Home
Received accreditation from Luton Borough Council for the provision of specialised Dementia Care
Further renovations to St. Anne's Care Home including new passenger lift and laundry
Con Crowley elected as Chairman of the Luton Branch of the Bedforshire Care Group, responsible for liaison between all of the independent care providers and the Local Authority.
Mrs. Bernie Lysaght appointed as Director of Care for Crowley Care Group on acquisition of fourth Care Home
Planning permission granted for a specialised Dementia Care Unit in the property adjacent to St. Anne's
Mrs Donna Archer appointed as the new Manager to St Annes in January.
Mrs Donna Archer appointed as Registered Manager with CQC
2 staff members made the final of The Luton & Beds Community Care Awards October 2017
June Douglas 'Social Care Hero'
Mary Titchener 'Lifetime Achievement '
Planning Permission approved to extend the Care Home to provide additional bedrooms and office space.