CROWLEY CARE HOMES LTD
St Anne's Care Home
30 Lansdowne Road
Mrs Donna Archer
QUALITY CONTROL MANAGER
Ms Lorraine Bailey
Mr. Con Crowley on
CQC rating June 2018
Please read the summary & report in full on their website;
Care Homes-St Annes-Luton
There were 2 main points that needed action;
1/ Kitchen. The Care Home has a GOOD or 4* RATING from Food Standards Agency Feb 2019
2/ We have made significant administrative changes to address the issues raised in this area.
Lorraine Bailey has been appointed Quality Control Manager and started January 2019
We started a full time activities co ordinator in April 2019
Please read the summary carefully.
We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service
Our refurbishment programme is nearly finished and the response to these improvements has been very pleasing.
In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.
We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine
Please let us know if your viewing at St. Anne's as a result of seeing these adverts.
While complying with all current rerquirements for residential care at St Anne's, our philosophy is to provide a safe, caring and homely environment.
We aim to deliver the highest standards of personal care required to maintain physical, mental and emotional well being.
Above all, we try to provide an environment where the remaining years can be spent in peace and dignity while still maintaining the individuals self-esteem, identity and privacy.
St Anne's Care Home is designed wholly around the needs of elderly people.
We emphasise the twin qualities of 'Care & Dignity' and have adopted that as our moto
From providing basic daily support to going beyond the guidelines set by the Care Quality Commission (CQC).
We are driven by the individual needs of our Service Users and our friendly staff invite the Service Users to relax and enjoy their time at St Anne's.
Fees range from £547.00 to £800.00 per week
Find out more about us and our services