Crowley Care Homes Limited
Crowley Care Homes Limited

visit us at

 

CROWLEY CARE HOMES LTD

St Anne's Care Home

30 Lansdowne Road

Luton

LU3 1EE

 

stannes@crowleycarehomes.co.uk

For any questions or queries?

REGISTERED MANAGER

Mrs Donna Archer

 

QUALITY CONTROL MANAGER

Ms Lorraine Bailey

 

+44 1582 726265

 

 

CARE PROVIDER

Mr. Con Crowley on

07774 283681

 

News

 

 

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CQC rating June 2019

 

'REQUIRES IMPROVEMENT'

 

Please read the summary & report in full on their website;

 

www.cqc.org.uk

 

Care Homes-St Annes-Luton

 

All recommendations have been implemented with a revamped activities and engagement schedule.

 

Please read the summary carefully.

 

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Our 2019 Luton Council PAMMs audit resulted in a GOOD outcome

 

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We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service 

 

On November 11th (Rememberence Day) we were visited by members of the Armed Forces. This was a very emotional experience for our Residents, visitors and staff.

 

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In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.

 

Work will commence in December 2019

 

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We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine 

 

Please let us know if your viewing at St. Anne's as a result of seeing these adverts.

 

November 2019

Our services, almost like home;

 

 

Our aims and objectives are as follows;

 

To provide a safe, warm and homely environment for the elderly persons in our care.

 

We ensure that they continue to retain their own measure of independence allowing them to live with dignity by upgrading their quality of life. 

 

We promote equal opportunity to race and gender, and we provide special care to the needs of persons with mental confusion who are unable to live at home or with their families.

 

We hope to achieve these objectives by responding to individual needs;

 

  • Residents will be treated with the utmost respect and will be consulted and involved in 'decision making' related to their care, comfort and leisure.
  • Courtesy and respect to be shown to all residents and relatives.
  • Leisure activities are encouraged, such as outings, quizzes, bingo, games, baking, craft, musical movement and dance. Plus, entertainers come to the home on a regular basis.
  • Spiritual/pastoral needs and choices of residents are honoured and promoted.
  • Confidentiality must be practiced by all staff at all times.  Any suggestions to improve standards of care are welcomed.
  • Concerns by either residents or relatives must be brought to the attention of the senior staff member. They will act and report as necessary. 
  • Resident relatives and representatives are invited to Forum Meetings to help us to improve our service and their experience at St Anne's.

An overview of our home and care services

Short-term care

When carers are away from home or unwell, we can offer full loving care for your relative even for short periods.

Long Term Care

24-hour care and attention. Our highly trained carers will look after your elderly relative.

Day care

All-round care for a relative without the need for permanent residential care.

We can offer meals and bathing for elderly persons in the local community 

and invite them to our entertainments.

EMI (Elderly Mentally Infirm) care

Because those suffering from age-related dementia require special care and attention, our EMI care is specially adapted to their needs.

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