CROWLEY CARE HOMES LTD
St Anne's Care Home
30 Lansdowne Road
Mrs Donna Archer
QUALITY CONTROL MANAGER
Ms Lorraine Bailey
Mr. Con Crowley on
CQC rating June 2018
Please read the summary & report in full on their website;
Care Homes-St Annes-Luton
There were 2 main points that needed action;
1/ Kitchen. The Care Home has a GOOD or 4* RATING from Food Standards Agency Feb 2019
2/ We have made significant administrative changes to address the issues raised in this area.
Lorraine Bailey has been appointed Quality Control Manager and started January 2019
We started a full time activities co ordinator in April 2019
Please read the summary carefully.
We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service
Our refurbishment programme is nearly finished and the response to these improvements has been very pleasing.
In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.
We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine
Please let us know if your viewing at St. Anne's as a result of seeing these adverts.
Our aims and objectives are as follows;
To provide a safe, warm and homely environment for the elderly persons in our care.
We ensure that they continue to retain their own measure of independence allowing them to live with dignity by upgrading their quality of life.
We promote equal opportunity to race and gender, and we provide special care to the needs of persons with mental confusion who are unable to live at home or with their families.
We hope to achieve these objectives by responding to individual needs;
When carers are away from home or unwell, we can offer full loving care for your relative even for short periods.
All-round care for a relative without the need for permanent residential care.
We can offer meals and bathing for elderly persons in the local community
and invite them to our entertainments.