CROWLEY CARE HOMES LTD

St Anne's Care Home

30 Lansdowne Road

Luton

LU3 1EE

REGISTERED MANAGER

Mrs. Donna Archer

+44 1582 726265

or

Mr. Con Crowley on

07774 283681

In June 2017 St. Anne's was inspected by Luton Borough Council. We received a 'GOOD' rating under ADASS EAST (PAMMS Provider Portal)

Well done to all of our staff.

On 13th October 2017 2 members of our staff (June Douglas 'Social Care Hero' & Mary Titchener' Lifetime achievement' award) were shortlisted in the final for Luton & Bedfordshire Commumity Care Awards 2017. They were nominated by Service Users relatives.

Congratulations to both of them

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CQC rating

'REQUIRES IMPROVEMENT'

Please read the summary & report in full on their website;

www.cqc.org.uk

We have already made significant administrative changes to rectify the clerical errors in line with their recommendations.

Please read the summary carefully.

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We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service 

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Our refurbishment programme is nearly finished and the response to these improvements has been very pleasing. 

In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.

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We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine 2018

Please let us know if your viewing at St. Anne's as a result of seeing these adverts.

May 2018

This page provides future residents and their families with essential information and valuable advice so that the new resident can settle into our centre as smoothly as possible, making a sometimes difficult process easier for all concerned.

The following link will take you to the AgeUK booklet on finding the right Care Home.  Lots of good information.

http://www.ageuk.org.uk/Documents/EN-GB/Information-guides/AgeUKIG06_Care_homes_inf.pdf?dtrk=true 

Please go to the Care Quality Commission website to see our latest inspection report;

www.cqc.org.uk

Now you have decided that you or a member of your family feels ready to stay here, simply get in touch with us to arrange an appointment. We will provide you with all the information you need to take the first steps.

We look forward to meeting you.

Please call us on +44 1582 726265

Or contact us via email at stannes@live.co.uk or crowleyhomes@aol.com