visit us at
CROWLEY CARE HOMES LTD
St Anne's Care Home
30 Lansdowne Road
Luton
LU3 1EE
stannes@crowleycarehomes.co.uk
For any questions or queries?
REGISTERED MANAGER
Mrs Donna Archer
QUALITY CONTROL MANAGER
Ms Lorraine Bailey
Care Provider
Mr. Con Crowley on
News
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CQC rating June 2018
'REQUIRES IMPROVEMENT'
Please read the summary & report in full on their website;
www.cqc.org.uk
Care Homes-St Annes-Luton
There were 2 main points that needed action;
1/ Kitchen. The Care Home has a GOOD or 4* RATING from Food Standards Agency Feb 2019
2/ We have made significant administrative changes to address the issues raised in this area.
Lorraine Bailey has been appointed Quality Control Manager and started January 2019
We started a full time activities co ordinator in April 2019
Please read the summary carefully.
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We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service
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Our refurbishment programme is nearly finished and the response to these improvements has been very pleasing.
In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.
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We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine
Please let us know if your viewing at St. Anne's as a result of seeing these adverts.
June 2019
ShareA to Z
This page provides future residents and their families with essential information and valuable advice so that the new resident can settle into our centre as smoothly as possible, making a sometimes difficult process easier for all concerned.
The following link will take you to the AgeUK booklet on finding the right Care Home. Lots of good information.
http://www.ageuk.org.uk/Documents/EN-GB/Information-guides/AgeUKIG06_Care_homes_inf.pdf?dtrk=true
Please go to the Care Quality Commission website to see our latest inspection report;
www.cqc.org.uk
Register you interest
Now you have decided that you or a member of your family feels ready to stay here, simply get in touch with us to arrange an appointment. We will provide you with all the information you need to take the first steps.
We look forward to meeting you.
Please call us on +44 1582 726265
Or contact us via email at stannes@live.co.uk or crowleyhomes@aol.com
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