CROWLEY CARE HOMES LTD
St Anne's Care Home
30 Lansdowne Road
Luton
LU3 1EE
stannes@crowleycarehomes.co.uk
MANAGER
Karen Cowen
INTERIM DEPUTY CARE HOME MANAGER
Patricia Archer
DEPUTY MANAGER
Nita Domnistor
Tel. No. +44 1582 726265
CARE PROVIDER
Mr. Con Crowley on
DUE TO COVID-19 CRISIS WE ARE FOLLOWING GOVERNMENT GUIDELINES AND ARE CURRENTLY IN LOCKDOWN
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CQC rating March 2020
'REQUIRES IMPROVEMENT'
Please read the summary & report in full on their website;
www.cqc.org.uk/carehomes-stannes-luton
Care Homes-St Annes-Luton
All recommendations have been implemented with a revamped activities and engagement schedule.
Please read the summary carefully.
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Our 2020 Luton Council PAMMs audit resulted in a GOOD outcome
They confirmed that we met the CQC requirements from CQC Inspection Jan 2020
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We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service
On November 11th (Rememberence Day) we were visited by members of the Armed Forces. This was a very emotional experience for our Residents, visitors and staff.
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In October 2020 we completed an extension to the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas and a new office.
In November 2020 we built an external Visitor Centre to provide a safe secure area for visits during COVID-19 pandemic
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We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine
Please let us know if your viewing at St. Anne's as a result of seeing these adverts.
February 2021
This page provides future residents and their families with essential information and valuable advice so that the new resident can settle into our centre as smoothly as possible, making a sometimes difficult process easier for all concerned.
The following link will take you to the AgeUK booklet on finding the right Care Home. Lots of good information.
http://www.ageuk.org.uk/Documents/EN-GB/Information-guides/AgeUKIG06_Care_homes_inf.pdf?dtrk=true
Please go to the Care Quality Commission website to see our latest inspection report;
www.cqc.org.uk
Now you have decided that you or a member of your family feels ready to stay here, simply get in touch with us to arrange an appointment. We will provide you with all the information you need to take the first steps.
We look forward to meeting you.
Please call us on +44 1582 726265
Or contact us via email at stannes@live.co.uk or crowleyhomes@aol.com