CROWLEY CARE HOMES LTD
St Anne's Care Home
30 Lansdowne Road
Mrs Donna Archer
QUALITY CONTROL MANAGER
Ms Lorraine Bailey
Mr. Con Crowley on
Please read the summary & report in full on their website;
There were 2 points that needed action;
1/ The Care Home has a GOOD 4* RATING from Food Standards Agency.
2/ We have made significant administrative changes to address the issues raised in this area.
Lorraine Bailey has been appointed Quality Control Manager and started January 2019
Please read the summary carefully.
We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service
Our refurbishment programme is nearly finished and the response to these improvements has been very pleasing.
In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.
We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine 2018
Please let us know if your viewing at St. Anne's as a result of seeing these adverts.
What happens to your beloved relative when your family is away, the carer is unwell or when it is not possible to look after him or her for a short period of time for some other reason? An ideal solution is short-term residential care, allowing us to look after the person in our care home.
This means that your relative receives the same loving and professional care as our permanent residents and can feel safe and supported.
For more information, please contact us.