CROWLEY CARE HOMES LTD

St Anne's Care Home

30 Lansdowne Road

Luton

LU3 1EE

stannes@crowleycarehomes.co.uk

REGISTERED MANAGER

Mrs Donna Archer

QUALITY CONTROL MANAGER

Ms Lorraine Bailey

+44 1582 726265

Care Provider

Mr. Con Crowley on

07774 283681

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

CQC rating June 2018

'REQUIRES IMPROVEMENT'

Please read the summary & report in full on their website;

www.cqc.org.uk

Care Homes-St Annes-Luton

There were 2 main points that needed action;

1/ Kitchen. The Care Home has a GOOD or 4* RATING from Food Standards Agency Feb 2019

2/ We have  made significant administrative changes to address the issues raised in this area. 

Lorraine Bailey has been appointed Quality Control Manager and started January 2019

We started a full time activities co ordinator in April 2019

Please read the summary carefully.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Our refurbishment programme is nearly finished and the response to these improvements has been very pleasing. 

In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine 

Please let us know if your viewing at St. Anne's as a result of seeing these adverts.

June 2019

We are always happy to help. Simply call us on +44 1582 726265 or use our contact form.