visit us at
CROWLEY CARE HOMES LTD
St Anne's Care Home
30 Lansdowne Road
Luton
LU3 1EE
For any questions or queries?
REGISTERED MANAGER
Mrs Donna Archer
QUALITY CONTROL MANAGER
Ms Lorraine Bailey
Care Provider
Mr. Con Crowley on
News
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CQC rating
'REQUIRES IMPROVEMENT'
Please read the summary & report in full on their website;
www.cqc.org.uk
There were 2 points that needed action;
1/ The Care Home has a GOOD or 4* RATING from Food Standards Agency Feb 2019
2/ We have made significant administrative changes to address the issues raised in this area.
Lorraine Bailey has been appointed Quality Control Manager and started January 2019
Please read the summary carefully.
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We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service
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Our refurbishment programme is nearly finished and the response to these improvements has been very pleasing.
In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.
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We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine 2018
Please let us know if your viewing at St. Anne's as a result of seeing these adverts.
April 2019
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