visit us at
CROWLEY CARE HOMES LTD
St Anne's Care Home
30 Lansdowne Road
Luton
LU3 1EE
stannes@crowleycarehomes.co.uk
For any questions or queries?
REGISTERED MANAGER
Mrs Donna Archer
QUALITY CONTROL MANAGER
Ms Lorraine Bailey
Care Provider
Mr. Con Crowley on
News
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CQC rating June 2018
'REQUIRES IMPROVEMENT'
Please read the summary & report in full on their website;
www.cqc.org.uk
Care Homes-St Annes-Luton
There were 2 main points that needed action;
1/ Kitchen. The Care Home has a GOOD or 4* RATING from Food Standards Agency Feb 2019
2/ We have made significant administrative changes to address the issues raised in this area.
Lorraine Bailey has been appointed Quality Control Manager and started January 2019
We started a full time activities co ordinator in April 2019
Please read the summary carefully.
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We are always looking at continual improvement to ensure we are GOOD at providing a Safe, Caring and effective service
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Our refurbishment programme is nearly finished and the response to these improvements has been very pleasing.
In March 2018 we received planning permission to extend the Care Home to create 2 new ground floor en suite bedrooms and improvements to our communal areas.
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We are now advertising our services in the Luton & Dunstable University Hospital VOLUNTEER Magazine
Please let us know if your viewing at St. Anne's as a result of seeing these adverts.
June 2019
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